Pages : 1
#1 Le 30/05/2017, à 15:20
- Gog
Problème avec imprimante canon ip5000
Bonjour,
Jusqu'à récemment cette imprimante, branchée en usb, a toujours fonctionné.
Puis, le message "filtre manquant" est apparu, depuis, rien ne s'imprime.
J'ai essayé de désinstaller et réinstaller, de modifier les drivers, en fonction de ce que j'ai trouvé sur le net.
Elle est reconnu automatiquement mais lorsque j'essaie d'imprimer la page test, une fenêtre "diagnostic" apparaît et une nouvelle fenêtre "trouble-shooting printing" en anglais, avec plusieurs manipulation pour au final, me donner un fichier troubleshoot.txt.
Page 1 (<troubleshoot.SchedulerNotRunning.SchedulerNotRunning object at 0xb4794dcc>):
{'cups_connection_failure': False}
Page 2 (<troubleshoot.CheckLocalServerPublishing.CheckLocalServerPublishing object at 0xb479478c>):
{'local_server_exporting_printers': False}
Page 3 (<troubleshoot.ChoosePrinter.ChoosePrinter object at 0xb4794dec>):
{'cups_dest': <cups.Dest iP5000 (default)>,
'cups_instance': None,
'cups_queue': 'iP5000',
'cups_queue_listed': True}
Page 4 (<troubleshoot.CheckPrinterSanity.CheckPrinterSanity object at 0xb4794d4c>):
{'cups_device_uri_scheme': 'usb',
'cups_printer_dict': {'device-uri': 'usb://Canon/iP5000?serial=22D5DF',
'printer-info': 'Canon iP5000',
'printer-is-shared': True,
'printer-location': 'girardin-desktop',
'printer-make-and-model': 'Canon iP5000 Ver.3.90',
'printer-state': 3,
'printer-state-message': 'child process aborted',
'printer-state-reasons': ['none'],
'printer-type': 8556556,
'printer-uri-supported': 'ipp://localhost/printers/iP5000'},
'cups_printer_remote': False,
'is_cups_class': False,
'local_cups_queue_attributes': {'charset-configured': 'utf-8',
'charset-supported': ['us-ascii', 'utf-8'],
'color-supported': True,
'compression-supported': ['none', 'gzip'],
'copies-default': 1,
'copies-supported': (1, 9999),
'cups-version': '2.1.3',
'device-uri': 'usb://Canon/iP5000?serial=22D5DF',
'document-format-default': 'application/octet-stream',
'document-format-supported': ['application/octet-stream',
'application/pdf',
'application/postscript',
'application/vnd.adobe-reader-postscript',
'application/vnd.cups-command',
'application/vnd.cups-pdf',
'application/vnd.cups-pdf-banner',
'application/vnd.cups-postscript',
'application/vnd.cups-raster',
'application/vnd.cups-raw',
'application/x-cshell',
'application/x-csource',
'application/x-perl',
'application/x-shell',
'image/gif',
'image/jpeg',
'image/png',
'image/pwg-raster',
'image/tiff',
'image/urf',
'image/x-bitmap',
'image/x-photocd',
'image/x-portable-anymap',
'image/x-portable-bitmap',
'image/x-portable-graymap',
'image/x-portable-pixmap',
'image/x-sgi-rgb',
'image/x-sun-raster',
'image/x-xbitmap',
'image/x-xpixmap',
'image/x-xwindowdump',
'text/css',
'text/html',
'text/plain'],
'finishings-default': 3,
'finishings-supported': [3],
'generated-natural-language-supported': ['fr-fr'],
'ipp-features-supported': ['subscription-object'],
'ipp-versions-supported': ['1.0',
'1.1',
'2.0',
'2.1'],
'ippget-event-life': 15,
'job-cancel-after-default': 10800,
'job-cancel-after-supported': (0, 2147483647),
'job-creation-attributes-supported': ['copies',
'finishings',
'ipp-attribute-fidelity',
'job-hold-until',
'job-name',
'job-priority',
'job-sheets',
'media',
'media-col',
'multiple-document-handling',
'number-up',
'output-bin',
'orientation-requested',
'page-ranges',
'print-color-mode',
'print-quality',
'printer-resolution',
'sides'],
'job-hold-until-default': 'no-hold',
'job-hold-until-supported': ['no-hold',
'indefinite',
'day-time',
'evening',
'night',
'second-shift',
'third-shift',
'weekend'],
'job-ids-supported': True,
'job-k-limit': 0,
'job-k-octets-supported': (0, 38611596),
'job-page-limit': 0,
'job-priority-default': 50,
'job-priority-supported': [100],
'job-quota-period': 0,
'job-settable-attributes-supported': ['copies',
'finishings',
'job-hold-until',
'job-name',
'job-priority',
'media',
'media-col',
'multiple-document-handling',
'number-up',
'output-bin',
'orientation-requested',
'page-ranges',
'print-color-mode',
'print-quality',
'printer-resolution',
'sides'],
'job-sheets-default': ('none', 'none'),
'job-sheets-supported': ['none',
'classified',
'confidential',
'form',
'secret',
'standard',
'topsecret',
'unclassified'],
'jpeg-k-octets-supported': (0, 38611596),
'jpeg-x-dimension-supported': (0, 65535),
'jpeg-y-dimension-supported': (1, 65535),
'marker-change-time': 0,
'media-bottom-margin-supported': [500,
0,
2650],
'media-col-default': '(unknown IPP value tag '
'0x34)',
'media-col-supported': ['media-bottom-margin',
'media-left-margin',
'media-right-margin',
'media-size',
'media-source',
'media-top-margin',
'media-type'],
'media-default': 'iso_a4_210x297mm',
'media-left-margin-supported': [640, 0, 340],
'media-right-margin-supported': [630,
35,
357,
330,
343,
340,
323,
347,
353,
338],
'media-size-supported': ['(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)'],
'media-source-supported': ['asf', 'main'],
'media-supported': ['na_letter_8.5x11in',
'om_letter-bl_216.25x279.75mm',
'na_legal_8.5x14in',
'iso_a5_148x210mm',
'iso_a4_210x297mm',
'om_a-4-bl_210.26x297.39mm',
'jis_b5_182x257mm',
'oe_l_3.5x5in',
'om_l-bl_89.25x127.35mm',
'om_2l_127x178.15mm',
'om_2l-bl_127.35x178.51mm',
'om_postcard_99.84x148.17mm',
'om_postcard-bl_100.19x148.52mm',
'om_postdbl_200.03x148.17mm',
'oe_panorama_3.5x10in',
'om_envelop10p_104.78x241.3mm',
'om_envelopdlp_110.07x220.13mm',
'om_envj4p_105.13x234.95mm',
'om_envj6p_98.07x190.15mm',
'om_creditcard_53.98x86.08mm',
'om_creditcard-bl_54.33x86.43mm',
'om_businesscard_55.03x91.02mm',
'om_businesscard-bl_55.39x91.37mm',
'custom_min_90x120mm',
'custom_max_8.5x23in'],
'media-top-margin-supported': [300,
35,
290,
304,
318,
315,
317,
800,
814,
295,
308,
302],
'media-type-supported': ['stationery',
'prophoto',
'superphoto',
'doublesidephoto',
'photographic-glossy',
'photographic-matte',
'envelope',
'ijpostcard',
'postcard',
'highres',
'tshirt',
'ohp'],
'multiple-document-handling-supported': ['separate-documents-uncollated-copies',
'separate-documents-collated-copies'],
'multiple-document-jobs-supported': True,
'multiple-operation-time-out': 300,
'multiple-operation-time-out-action': 'process-job',
'natural-language-configured': 'fr-fr',
'notify-attributes-supported': ['printer-state-change-time',
'notify-lease-expiration-time',
'notify-subscriber-user-name'],
'notify-events-default': ['job-completed'],
'notify-events-supported': ['job-completed',
'job-config-changed',
'job-created',
'job-progress',
'job-state-changed',
'job-stopped',
'printer-added',
'printer-changed',
'printer-config-changed',
'printer-deleted',
'printer-finishings-changed',
'printer-media-changed',
'printer-modified',
'printer-restarted',
'printer-shutdown',
'printer-state-changed',
'printer-stopped',
'server-audit',
'server-restarted',
'server-started',
'server-stopped'],
'notify-lease-duration-default': 86400,
'notify-lease-duration-supported': (0,
2147483647),
'notify-max-events-supported': [100],
'notify-pull-method-supported': ['ippget'],
'notify-schemes-supported': ['dbus',
'mailto',
'rss'],
'number-up-default': 1,
'number-up-supported': [1, 2, 4, 6, 9, 16],
'operations-supported': [2,
4,
5,
6,
8,
9,
10,
11,
12,
13,
16,
17,
18,
19,
20,
21,
22,
23,
24,
25,
26,
27,
28,
34,
35,
37,
38,
56,
57,
59,
16385,
16386,
16387,
16388,
16389,
16390,
16391,
16392,
16393,
16394,
16395,
16396,
16397,
16398,
16399,
16423,
14],
'orientation-requested-default': None,
'orientation-requested-supported': [3,
4,
5,
6],
'output-bin-default': 'face-down',
'output-bin-supported': ['face-down'],
'page-ranges-supported': True,
'pages-per-minute': 1,
'pages-per-minute-color': 1,
'pdf-k-octets-supported': (0, 38611596),
'pdf-versions-supported': ['adobe-1.2',
'adobe-1.3',
'adobe-1.4',
'adobe-1.5',
'adobe-1.6',
'adobe-1.7',
'iso-19005-1_2005',
'iso-32000-1_2008',
'pwg-5102.3'],
'pdl-override-supported': ['attempted'],
'port-monitor': 'none',
'port-monitor-supported': ['none'],
'print-color-mode-default': 'color',
'print-color-mode-supported': ['monochrome',
'color'],
'print-quality-default': 4,
'print-quality-supported': [4],
'printer-commands': ['AutoConfigure',
'Clean',
'PrintSelfTestPage'],
'printer-config-change-date-time': '(IPP_TAG_DATE)',
'printer-config-change-time': 1496149312,
'printer-current-time': '(IPP_TAG_DATE)',
'printer-dns-sd-name': None,
'printer-error-policy': 'retry-job',
'printer-error-policy-supported': ['abort-job',
'retry-current-job',
'retry-job',
'stop-printer'],
'printer-geo-location': '(unknown IPP value '
'tag 0x12)',
'printer-get-attributes-supported': ['document-format'],
'printer-icons': 'http://localhost/icons/iP5000.png',
'printer-info': 'Canon iP5000',
'printer-is-accepting-jobs': True,
'printer-is-shared': True,
'printer-location': 'girardin-desktop',
'printer-make-and-model': 'Canon iP5000 '
'Ver.3.90',
'printer-more-info': 'http://localhost/printers/iP5000',
'printer-name': 'iP5000',
'printer-op-policy': 'default',
'printer-op-policy-supported': ['authenticated',
'default'],
'printer-organization': '',
'printer-organizational-unit': '',
'printer-resolution-default': (600, 600, 3),
'printer-resolution-supported': [(600, 600, 3),
(1200,
1200,
3),
(2400,
2400,
3)],
'printer-settable-attributes-supported': ['printer-geo-location',
'printer-info',
'printer-location',
'printer-organization',
'printer-organizational-unit'],
'printer-state': 3,
'printer-state-change-date-time': '(IPP_TAG_DATE)',
'printer-state-change-time': 1496150069,
'printer-state-message': 'child process '
'aborted',
'printer-state-reasons': ['none'],
'printer-type': 8556556,
'printer-up-time': 1496150171,
'printer-uri-supported': ['ipp://localhost/printers/iP5000'],
'printer-uuid': 'urn:uuid:c9957f32-f75c-3fd2-61a7-67976ed736cf',
'pwg-raster-document-resolution-supported': [(600,
600,
3),
(1200,
1200,
3),
(2400,
2400,
3)],
'pwg-raster-document-sheet-back': 'normal',
'pwg-raster-document-type-supported': ['adobergb-8',
'adobergb-16',
'black-1',
'black-8',
'black-16',
'cmyk-8',
'cmyk-16',
'rgb-8',
'rgb-16',
'sgray-1',
'sgray-8',
'sgray-16',
'srgb-8',
'srgb-16'],
'queued-job-count': 6,
'server-is-sharing-printers': False,
'sides-default': 'one-sided',
'sides-supported': ['one-sided'],
'uri-authentication-supported': ['requesting-user-name'],
'uri-security-supported': ['none'],
'which-jobs-supported': ['completed',
'not-completed',
'aborted',
'all',
'canceled',
'pending',
'pending-held',
'processing',
'processing-stopped']}}
Page 5 (<troubleshoot.CheckPPDSanity.CheckPPDSanity object at 0xb42718cc>):
{'cups_printer_ppd_defaults': {'*CNBorderless': {'CNExtension': '2'},
'*CNColorAdjust': {'CNBalanceC': '0',
'CNBalanceK': '0',
'CNBalanceM': '0',
'CNBalanceY': '0',
'CNDensity': '0',
'CNGamma': '1.8'},
'*CNGeneral': {'ColorModel': 'RGB',
'Resolution': '600dpi'},
'*CNMain': {'CNGrayscale': 'False',
'CNHalftoning': 'ed',
'CNQuality': '3',
'CNRenderIntent': 'photo',
'InputSlot': 'asf',
'MediaType': 'plain'},
'*CNPagesetup': {'PageRegion': 'A4',
'PageSize': 'A4'}},
'cups_printer_ppd_valid': True,
'missing_pkgs_and_exes': ([], [])}
Page 6 (<troubleshoot.LocalOrRemote.LocalOrRemote object at 0xb4788e8c>):
{'printer_is_remote': False}
Page 7 (<troubleshoot.DeviceListed.DeviceListed object at 0xb462becc>):
{'cups_device_dict': {'device-class': 'direct',
'device-id': 'MFG:Canon;CMD:BJL,BJRaster3,BSCCe;SOJ:TXT01;MDL:iP5000;CLS:PRINTER;DES:Canon '
'iP5000;VER:1.08;STA:10;FSI:03;',
'device-info': 'Canon iP5000',
'device-location': '',
'device-make-and-model': 'Canon iP5000'}}
Page 8 (<troubleshoot.PrinterStateReasons.PrinterStateReasons object at 0xb479b1ac>):
{'printer-state-message': 'child process aborted',
'printer-state-reasons': ['none']}
Page 9 (<troubleshoot.PrintTestPage.PrintTestPage object at 0xb479bc6c>):
{'test_page_attempted': '30/mai/2017:15:17:06 +0200',
'test_page_job_id': [269],
'test_page_job_status': [(False,
262,
'iP5000',
'AttestationDroits(3).pdf — '
'vy.0641-149043430101071-GIRARDIN-GERARD-194-mar___30_mai_2017_14_12_13_699.pdf',
'Stopped',
None),
(False, 263, 'iP5000', 'Test Page', 'Stopped', None),
(False, 264, 'iP5000', 'Test Page', 'Stopped', None),
(False, 266, 'iP5000', 'Test Page', 'Stopped', None),
(False, 267, 'iP5000', 'Test Page', 'Stopped', None),
(False, 268, 'iP5000', 'Test Page', 'Stopped', None),
(True,
269,
'iP5000',
'Test Page',
'Stopped',
{'attributes-charset': 'utf-8',
'attributes-natural-language': 'fr-fr',
'date-time-at-completed': None,
'date-time-at-creation': '(IPP_TAG_DATE)',
'date-time-at-processing': '(IPP_TAG_DATE)',
'document-format': 'application/vnd.cups-pdf-banner',
'document-format-detected': 'application/vnd.cups-pdf-banner',
'job-hold-until': 'no-hold',
'job-id': 269,
'job-impressions-completed': 0,
'job-k-octets': 1,
'job-media-progress': 0,
'job-media-sheets-completed': 0,
'job-more-info': 'http://localhost/jobs/269',
'job-name': 'Test Page',
'job-originating-host-name': 'localhost',
'job-originating-user-name': 'girardin',
'job-preserved': True,
'job-printer-state-message': 'child process '
'aborted',
'job-printer-state-reasons': ['none'],
'job-printer-up-time': 1496150236,
'job-printer-uri': 'ipp://localhost/printers/iP5000',
'job-priority': 50,
'job-sheets': ['none', 'none'],
'job-state': 6,
'job-state-reasons': 'job-completed-with-errors',
'job-uri': 'ipp://localhost/jobs/269',
'job-uuid': 'urn:uuid:cdb9ab31-2965-3a57-7adf-45e6c855523d',
'number-of-documents': 1,
'printer-uri': 'ipp://localhost/printers/iP5000',
'time-at-completed': None,
'time-at-creation': 1496150226,
'time-at-processing': 1496150226})],
'test_page_successful': False}
Page 10 (<troubleshoot.Locale.Locale object at 0xb479b0ac>):
{'printer_page_size': 'A4',
'system_locale_lang': None,
'user_locale_ctype': 'fr_FR',
'user_locale_messages': 'fr_FR'}Le statut de l'imprimante est "child process aborted"
Cela doit être tout simple, mais là je sèche.
Cdlt
T3600 e5-1650 8Go DDR3 r7 M465X/HD8830M SSD240go
xubuntu 20.04.6
Hors ligne
#2 Le 30/05/2017, à 16:50
- Ayral
Re : Problème avec imprimante canon ip5000
Bonjour
Tu devrais regarder ce message https://forum.ubuntu-fr.org/viewtopic.p … #p21726505 pour un problème de filtre maquant aussi.
Pour mettre les retours de commande entre deux balises code, les explications sont là : https://forum.ubuntu-fr.org/viewtopic.php?id=1614731
Blog d'un retraité
Site de graphisme du fiston Loïc
Ubuntu 22.04 LTS sur un Thinkpad W540
Hors ligne
#3 Le 30/05/2017, à 17:17
- Gog
Re : Problème avec imprimante canon ip5000
Merci, je viens d'essayer mais rien ne change, toujours le problème de statut
T3600 e5-1650 8Go DDR3 r7 M465X/HD8830M SSD240go
xubuntu 20.04.6
Hors ligne