Contenu | Rechercher | Menus

Annonce

Si vous avez des soucis pour rester connecté, déconnectez-vous puis reconnectez-vous depuis ce lien en cochant la case
Me connecter automatiquement lors de mes prochaines visites.

À propos de l'équipe du forum.

#1 Le 09/01/2020, à 12:22

Looping18

[Résolu] Imprimante Epson stylus office BX320FW n'imprime que la page

Bonjour,

je suis en train de finaliser la configuration chez un ami récemment passé à ubuntu.

Il dispose d'une epson BX320FW

J'ai essayé pas mal de chose, le escpr, la méthode gutenprit, l'utilitaire de sylvain 3800 et les paquets disponibles chez epson...

La page te test s'imprime parfaitement, le scanner fonctionne mais pour le reste :

- Les photos s'impriment mais avec de gros problèmes de couleurs.

- Les pdf et documents office ne s'impriment pas.

Voila ce que ca donne sur le terminal :

~$ uname -a
Linux Desktop-Cherel 4.15.0-74-generic #83~16.04.1-Ubuntu SMP Wed Dec 18 04:56:23 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux
cherel@Desktop-Cherel:~$ dpkg -l | grep -i epson
ii  epson-inkjet-printer-escpr                  1.4.1-1lsb3.2                                   amd64        Epson Inkjet Printer Driver (ESC/P-R) for Linux
ii  epson-inkjet-printer-workforce-525          1.0.0-1lsb3.2                                   amd64        Epson Inkjet Printer Driver - EPSON WorkForce 520 Series
ii  printer-driver-escpr                        1.6.3-2                                         amd64        printer driver for Epson Inkjet that use ESC/P-R
cherel@Desktop-Cherel:~$ dpkg -l | grep cups
ii  bluez-cups                                  5.37-0ubuntu5.1                                 amd64        Bluetooth printer driver for CUPS
ii  cups                                        2.1.3-4ubuntu0.10                               amd64        Common UNIX Printing System(tm) - PPD/driver support, web interface
ii  cups-browsed                                1.8.3-2ubuntu3.5                                amd64        OpenPrinting CUPS Filters - cups-browsed
ii  cups-bsd                                    2.1.3-4ubuntu0.10                               amd64        Common UNIX Printing System(tm) - BSD commands
ii  cups-client                                 2.1.3-4ubuntu0.10                               amd64        Common UNIX Printing System(tm) - client programs (SysV)
ii  cups-common                                 2.1.3-4ubuntu0.10                               all          Common UNIX Printing System(tm) - common files
ii  cups-core-drivers                           2.1.3-4ubuntu0.10                               amd64        Common UNIX Printing System(tm) - PPD-less printing
ii  cups-daemon                                 2.1.3-4ubuntu0.10                               amd64        Common UNIX Printing System(tm) - daemon
ii  cups-filters                                1.8.3-2ubuntu3.5                                amd64        OpenPrinting CUPS Filters - Main Package
ii  cups-filters-core-drivers                   1.8.3-2ubuntu3.5                                amd64        OpenPrinting CUPS Filters - PPD-less printing
ii  cups-pk-helper                              0.2.5-2ubuntu2                                  amd64        PolicyKit helper to configure cups with fine-grained privileges
ii  cups-ppdc                                   2.1.3-4ubuntu0.10                               amd64        Common UNIX Printing System(tm) - PPD manipulation utilities
ii  cups-server-common                          2.1.3-4ubuntu0.10                               all          Common UNIX Printing System(tm) - server common files
ii  libcups2:amd64                              2.1.3-4ubuntu0.10                               amd64        Common UNIX Printing System(tm) - Core library
ii  libcupscgi1:amd64                           2.1.3-4ubuntu0.10                               amd64        Common UNIX Printing System(tm) - CGI library
ii  libcupsfilters1:amd64                       1.8.3-2ubuntu3.5                                amd64        OpenPrinting CUPS Filters - Shared library
ii  libcupsimage2:amd64                         2.1.3-4ubuntu0.10                               amd64        Common UNIX Printing System(tm) - Raster image library
ii  libcupsmime1:amd64                          2.1.3-4ubuntu0.10                               amd64        Common UNIX Printing System(tm) - MIME library
ii  libcupsppdc1:amd64                          2.1.3-4ubuntu0.10                               amd64        Common UNIX Printing System(tm) - PPD manipulation library
ii  printer-driver-hpcups                       3.16.3+repack0-1                                amd64        HP Linux Printing and Imaging - CUPS Raster driver (hpcups)
ii  python3-cups                                1.9.73-0ubuntu2                                 amd64        Python3 bindings for CUPS
ii  python3-cupshelpers                         1.5.7+20160212-0ubuntu2                         all          Python modules for printer configuration with CUPS
cherel@Desktop-Cherel:~$ dpkg -l | grep -v ^ii
Souhait=inconnU/Installé/suppRimé/Purgé/H=à garder
| État=Non/Installé/fichier-Config/dépaqUeté/échec-conFig/H=semi-installé/W=attend-traitement-déclenchements
|/ Err?=(aucune)/besoin Réinstallation (État,Err: majuscule=mauvais)
||/ Nom                                         Version                                         Architecture Description
+++-===========================================-===============================================-============-================================================================================
rc  linux-image-4.8.0-36-generic                4.8.0-36.36~16.04.1                             amd64        Linux kernel image for version 4.8.0 on 64 bit x86 SMP
rc  linux-image-extra-4.8.0-36-generic          4.8.0-36.36~16.04.1                             amd64        Linux kernel extra modules for version 4.8.0 on 64 bit x86 SMP

merci d'avance

Dernière modification par Looping18 (Le 03/02/2020, à 19:24)

Hors ligne

#2 Le 10/01/2020, à 12:43

sylvain3800

Re : [Résolu] Imprimante Epson stylus office BX320FW n'imprime que la page

salut ,
Donne nous le retour de ces commandes :

lsusb
lpstat -t
/usr/sbin/lpinfo -v

(durera 1 minute, attends d'avoir la main de nouveau)

cat /var/log/cups/error_log
sudo cat /etc/cups/printers.conf
sudo cat /etc/cups/cupsd.conf

Je verrais peut être un truc
@++

Dernière modification par sylvain3800 (Le 10/01/2020, à 12:46)


Cogito ergo sum = je consome donc je suis : je pense, donc je suis !

IN-SHADOW:https://www.youtube.com/watch?v=j800SVeiS5I

Hors ligne

#3 Le 13/01/2020, à 16:06

Looping18

Re : [Résolu] Imprimante Epson stylus office BX320FW n'imprime que la page

Voila :

cherel@Desktop-Cherel:~$ lsusb
Bus 002 Device 004: ID 0bda:0151 Realtek Semiconductor Corp. Mass Storage Device (Multicard Reader)
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 003: ID 0461:4d0f Primax Electronics, Ltd HP Optical Mouse
Bus 005 Device 002: ID 04f2:0841 Chicony Electronics Co., Ltd HP Multimedia Keyboard
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 04b8:085f Seiko Epson Corp. Stylus Office BX320FW/TX525FW Series
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
cherel@Desktop-Cherel:~$ lpstat -t
scheduler is running
system default destination: EPSON-Epson-Stylus-Office-BX320FW
matériel pour EPSON-Epson-Stylus-Office-BX320FW : usb://EPSON/Stylus%20Office%20BX320FW?serial=4D4A51593031303976&interface=1
EPSON-Epson-Stylus-Office-BX320FW accepte des requêtes depuis jeu. 09 janv. 2020 15:06:39 CET
printer EPSON-Epson-Stylus-Office-BX320FW is idle.  enabled since jeu. 09 janv. 2020 15:06:39 CET
cherel@Desktop-Cherel:~$ /usr/sbin/lpinfo -v
network beh
file cups-brf:/
network http
direct hp
network https
network ipps
network socket
network lpd
network ipp
direct usb://EPSON/Stylus%20Office%20BX320FW?serial=4D4A51593031303976&interface=1
direct hpfax
cherel@Desktop-Cherel:~$ cat /var/log/cups/error_log
E [13/Jan/2020:15:50:38 +0100] [cups-deviced] PID 3202 (gutenprint52+usb) stopped with status 1!
cherel@Desktop-Cherel:~$ sudo cat /etc/cups/printers.conf
[sudo] Mot de passe de cherel :
# Printer configuration file for CUPS v2.2.7
# Written by cupsd
# DO NOT EDIT THIS FILE WHEN CUPSD IS RUNNING

UUID urn:uuid:8fd4a4b5-0cfa-3ad6-47cb-f7ccbc6c85a9
Info EPSON Epson Stylus Office BX320FW
Location Desktop-Cherel
MakeModel Epson Stylus Office BX320FW, Epson Inkjet Printer Driver (ESC/P-R) for Linux
DeviceURI usb://EPSON/Stylus%20Office%20BX320FW?serial=4D4A51593031303976&interface=1
State Idle
StateTime 1578578799
ConfigTime 1578579166
Type 8392716
Accepting Yes
Shared Yes
JobSheets none none
QuotaPeriod 0
PageLimit 0
KLimit 0
OpPolicy default
ErrorPolicy retry-job

cherel@Desktop-Cherel:~$ sudo cat /etc/cups/cupsd.conf
#
# Configuration file for the CUPS scheduler.  See "man cupsd.conf" for a
# complete description of this file.
#

# Log general information in error_log - change "warn" to "debug"
# for troubleshooting...
LogLevel warn
PageLogFormat

# Deactivate CUPS' internal logrotating, as we provide a better one, especially
# LogLevel debug2 gets usable now
MaxLogSize 0

# Only listen for connections from the local machine.
Listen localhost:631
Listen /var/run/cups/cups.sock

# Show shared printers on the local network.
Browsing Off
BrowseLocalProtocols dnssd

# Default authentication type, when authentication is required...
DefaultAuthType Basic

# Web interface setting...
WebInterface Yes

# Restrict access to the server...

  Order allow,deny


# Restrict access to the admin pages...

  Order allow,deny


# Restrict access to configuration files...

  AuthType Default
  Require user @SYSTEM
  Order allow,deny


# Restrict access to log files...

  AuthType Default
  Require user @SYSTEM
  Order allow,deny


# Set the default printer/job policies...

  # Job/subscription privacy...
  JobPrivateAccess default
  JobPrivateValues default
  SubscriptionPrivateAccess default
  SubscriptionPrivateValues default

  # Job-related operations must be done by the owner or an administrator...
 
    Order deny,allow
 

 
    Require user @OWNER @SYSTEM
    Order deny,allow
 

  # All administration operations require an administrator to authenticate...
 
    AuthType Default
    Require user @SYSTEM
    Order deny,allow
 

  # All printer operations require a printer operator to authenticate...
 
    AuthType Default
    Require user @SYSTEM
    Order deny,allow
 

  # Only the owner or an administrator can cancel or authenticate a job...
 
    Require user @OWNER @SYSTEM
    Order deny,allow
 

 
    Order deny,allow
 


# Set the authenticated printer/job policies...

  # Job/subscription privacy...
  JobPrivateAccess default
  JobPrivateValues default
  SubscriptionPrivateAccess default
  SubscriptionPrivateValues default

  # Job-related operations must be done by the owner or an administrator...
 
    AuthType Default
    Order deny,allow
 
[/code
 
    AuthType Default
    Require user @OWNER @SYSTEM
    Order deny,allow
 

  # All administration operations require an administrator to authenticate...
 
    AuthType Default
    Require user @SYSTEM
    Order deny,allow
 

  # All printer operations require a printer operator to authenticate...
 
    AuthType Default
    Require user @SYSTEM
    Order deny,allow
 

  # Only the owner or an administrator can cancel or authenticate a job...
 
    AuthType Default
    Require user @OWNER @SYSTEM
    Order deny,allow
 

 
    Order deny,allow
 

cherel@Desktop-Cherel:~$ sudo cat /etc/cups/cupsd.conf
#
# Configuration file for the CUPS scheduler.  See "man cupsd.conf" for a
# complete description of this file.
#

# Log general information in error_log - change "warn" to "debug"
# for troubleshooting...
LogLevel warn
PageLogFormat

# Deactivate CUPS' internal logrotating, as we provide a better one, especially
# LogLevel debug2 gets usable now
MaxLogSize 0

# Only listen for connections from the local machine.
Listen localhost:631
Listen /var/run/cups/cups.sock

# Show shared printers on the local network.
Browsing Off
BrowseLocalProtocols dnssd

# Default authentication type, when authentication is required...
DefaultAuthType Basic

# Web interface setting...
WebInterface Yes

# Restrict access to the server...

  Order allow,deny


# Restrict access to the admin pages...

  Order allow,deny


# Restrict access to configuration files...

  AuthType Default
  Require user @SYSTEM
  Order allow,deny


# Restrict access to log files...

  AuthType Default
  Require user @SYSTEM
  Order allow,deny


# Set the default printer/job policies...

  # Job/subscription privacy...
  JobPrivateAccess default
  JobPrivateValues default
  SubscriptionPrivateAccess default
  SubscriptionPrivateValues default

  # Job-related operations must be done by the owner or an administrator...
 
    Order deny,allow
 

 
    Require user @OWNER @SYSTEM
    Order deny,allow
 

  # All administration operations require an administrator to authenticate...
 
    AuthType Default
    Require user @SYSTEM
    Order deny,allow
 

  # All printer operations require a printer operator to authenticate...
 
    AuthType Default
    Require user @SYSTEM
    Order deny,allow
 

  # Only the owner or an administrator can cancel or authenticate a job...
 
    Require user @OWNER @SYSTEM
    Order deny,allow
 

 
    Order deny,allow
 


# Set the authenticated printer/job policies...

  # Job/subscription privacy...
  JobPrivateAccess default
  JobPrivateValues default
  SubscriptionPrivateAccess default
  SubscriptionPrivateValues default

  # Job-related operations must be done by the owner or an administrator...
 
    AuthType Default
    Order deny,allow
 

 
    AuthType Default
    Require user @OWNER @SYSTEM
    Order deny,allow
 

  # All administration operations require an administrator to authenticate...
 
    AuthType Default
    Require user @SYSTEM
    Order deny,allow
 

  # All printer operations require a printer operator to authenticate...
 
    AuthType Default
    Require user @SYSTEM
    Order deny,allow
 

  # Only the owner or an administrator can cancel or authenticate a job...
 
    AuthType Default
    Require user @OWNER @SYSTEM
    Order deny,allow
 

 
    Order deny,allow

Hors ligne

#4 Le 14/01/2020, à 05:10

sylvain3800

Re : [Résolu] Imprimante Epson stylus office BX320FW n'imprime que la page

salut,
out à l'air malheureusement normal ...
Je ne vois rien qui cloche dans tes retours .

il y a un pilote "printer utility " dispo sur le site d'epson qui n'est pas installé sur ton systeme .
rends toi sur le site d'epson , telecharge le et nstalel le depuis la logitheque par exemple .
Tu peux aussi le telecharger et l'installer via cette commande :

 wget https://download3.ebz.epson.net/dsc/f/03/00/10/50/68/d8fedd44751ca0c22d04f3651df200c36fd09f4f/epson-printer-utility_1.1.0-1lsb3.2_amd64.deb && sudo dpkg -i epson-printer-utility_1.1.0-1lsb3.2_amd64.deb

comme cela je pourrais voir si touit c'est bien passé
Si aprés l'installation de ce paquet . il y a toujours des problemes d'impression , je ne sais pas ce que tu peux faire de plus ....
@++.


Cogito ergo sum = je consome donc je suis : je pense, donc je suis !

IN-SHADOW:https://www.youtube.com/watch?v=j800SVeiS5I

Hors ligne

#5 Le 03/02/2020, à 19:20

Looping18

Re : [Résolu] Imprimante Epson stylus office BX320FW n'imprime que la page

hello,

Désolé pour le délais de réponse mais j'essaie d'impliquer l'utilisateur dans cette histoire, c'est plus long mais ça lui donne l'occasion de se servir d'un terminal par exemple.

Bref, ta commande à l'air d'avoir réglé les différents défauts que j'avais constaté.


Un grand merci wink

Hors ligne